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Cerner, American Well First in Industry to Embed Telehealth into EHRs

Cerner has announced an agreement with American Well, a telehealth technology company focused on making online doctor visits accessible to everyone, to deliver a virtual health care experience within Cerner’s electronic health record (EHR) system–an industry first.

Cerner, a leading provider of EHRs, will integrate the American Well telehealth platform within the EHR technology, helping health care organizations manage and care for their patients beyond the brick and mortar of hospitals and health systems.

“Cerner and American Well share the belief that all aspects of health care delivery should be unified, continuous and patient-centered. Together, we’re committed to developing a long-term strategy to align American Well’s telehealth technologies, services, and programs to deliver an enhanced user experience within the Cerner EHR and ecosystem,” said Don Bisbee, senior vice president at Cerner.

“Our alliance with Cerner and deep integration between the electronic health record and telehealth visit is one of the industry’s first. We look forward to a long-term, collaborative relationship of deploying advanced telehealth solutions that add greater value for our joint health system clients along with their patients and providers,” said Ido Schoenberg, chairman and CEO of American Well.

Both Cerner and American Well clients will have access to this integrated EHR-telehealth platform through Cerner’s HealtheLifeSM patient engagement portal, which gives patients access to health information, provider messages, and a spectrum of interactions with providers and care teams.

The technology was shown at the Cerner Health Conference on Nov. 14-17 in Kansas City.

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